About Us

Heritage

Born in a small Ohio town in 1924 with Midwest roots and a genuine love for the rain, we’ve spent decades designing products and categories that brighten the day – from rain to sun, warm or cold. We pioneered the world’s first foldable umbrella, to hold true to our passion — keeping you smiling in any weather. As we look to the future, we continue to be inspired by our decades of providing ingenious product solutions that improve lives, while letting it guide our future for generations to come.

Innovation

With our patented technologies and sustainable approaches, we create remarkable products for next‑level experiences that always exceed expectations. We continually push ourselves to do things differently. Whether through investing in sustainable practices with the intent of doing better for our planet, or developing proprietary new products and materials that truly shift the usage experience of our products, we’re focused on understanding our customers’ challenges and improving the way our products interact with the world around us.

Durability

We are proud of our design and manufacturing processes that are centered around long‑lasting performance. From our innovative wind‑proof umbrellas, to travel‑sized mini bubble umbrellas, each of our umbrellas is backed by our lifetime guarantee to this day. totes products aim to be a trusty companion you can always count on, from playground to puddle, or beach to ballpark.

Supplemental company overview (from corporate introduction)Isotoner

totes»Isotoner is the world’s leading designer, marketer and distributor of functional accessories in the rain, cold weather and footwear categories. Headquartered in Cincinnati, Ohio, our broad product portfolio includes umbrellas, rain boots, sandals, gloves, hats, slippers and gift items.

Brand Core Technologies (from website)Totes

  • Everywear®: Experience a life‑changing level of comfort and durability with our Everywear® technology
  • Inbrella® Umbrellas: Our reverse‑close technology keeps you dry with the wet side away from you
  • Titan® Umbrella: Stay protected in windy conditions with this windproof construction that withstands up to 70 mile per hour winds
  • SunGuard® Umbrellas: Superior sun protection technology blocks up to 98% of harmful UVA rays and can keep you up to 30º cooler
  • Auto‑Open & Auto‑Close: Opens and closes automatically with the click of a button
  • Eco Friendly Umbrellas: Our mindful use of materials creates unique products that don’t sacrifice quality

Customer Promise (footer section)Totes

  • Free Shipping On Orders Over $50: Free Economy Ground Shipping For Orders Over $50 USD In North America
  • Ships Within 48 Hours*: Fulfilled from Cincinnati Ohio. *Excludes holidays and weekends
  • US Based Customer Service: Need help with a product or placing an order? Reach out to our US‑based team for assistance.
  • Easy Return / Exchange Process: Wrong‑size items? Shoot us an email and we will take care of your exchange.